1. Information We May Handle
The information involved depends on how you use Nexon IPTV. Website visitors, subscription customers and IPTV resellers may provide different types of information.
Contact and account information
This may include your name, email address, phone number, WhatsApp or Telegram contact details, reseller account details and other information you choose to provide when requesting support, a subscription, free trial or reseller access.
Subscription and support information
Information may include subscription status, reseller credit package, account questions, support requests and messages exchanged when helping with Nexon IPTV services.
Keep customer data limited
Resellers should only provide customer information that is necessary for the service or support request they are handling.
Payment and transaction information
Payment providers may process information needed to complete a transaction. Nexon IPTV does not intentionally store complete payment card information on its own servers.
Technical and cookie information
The website may use limited technical, session or cookie information where needed for website functionality, security, performance or similar operational purposes.
2. How Information May Be Used
Information may be used to provide and support Nexon IPTV services, including the reseller workflow.
- Provide requested subscriptions, reseller access, account information and support.
- Manage reseller credits, subscription activity and account-related requests.
- Process or confirm payments through supported payment providers.
- Respond to WhatsApp, Telegram, email and website contact requests.
- Protect the website, accounts and services from misuse or security issues.
- Improve website functionality and meet applicable legal requirements where necessary.
3. Privacy for Nexon IPTV Resellers
Nexon IPTV is reseller-focused, so this policy also applies to information connected with reseller access, reseller credits, customer support and subscription management.
Reseller responsibility
Resellers should only share information that they are permitted to use and that is necessary to create, manage or support a subscription. Resellers are responsible for handling their own customer information in accordance with applicable privacy requirements.
Customer information should stay minimal
Avoid sending unnecessary personal information in support messages or reseller requests. Use only the details required to identify the account or resolve the issue.
4. Payments and Payment Providers
When a payment is made, a payment provider may process information needed to complete the transaction. Their own privacy and security practices may also apply.
Card information
Nexon IPTV does not intentionally store complete payment card information on its own servers. Transaction references or payment status information may still be used where needed to confirm an order or support a payment-related request.
5. Cookies and Similar Technologies
NexonTV may use cookies or similar technologies where needed for website sessions, functionality, security and performance.
Browser controls
Most browsers allow you to manage or disable cookies. Blocking required cookies may affect parts of the website that depend on session or security functionality.
6. When Information May Be Shared
Information may be shared where necessary to provide the service, process payments, maintain hosting or technical operations, support customers, protect the service or comply with applicable legal requirements.
Service providers
Third-party providers may handle limited information when they provide payment processing, hosting, communication, security or other operational services connected with Nexon IPTV.
7. Security and Data Retention
Reasonable technical and organizational measures are used to protect service-related information against unauthorized access, misuse or loss. No internet-based system can be guaranteed to be completely secure.
Retention
Information may be retained for as long as reasonably needed to provide services, handle account or payment questions, maintain security, resolve disputes or meet applicable obligations.
8. Your Privacy Rights and Choices
Depending on where you live, privacy laws may give you rights concerning your personal information.
- Request access to personal information.
- Request correction of inaccurate information.
- Request deletion where applicable.
- Ask questions about how information is handled.
How to make a request
Use the Nexon IPTV contact options below. Additional verification may be requested where necessary before responding to a privacy request.
9. Changes to This Privacy Policy
This Privacy Policy may be updated when Nexon IPTV services, website features, reseller workflows or applicable requirements change. The current version will be published on this page.
10. Contact Nexon IPTV About Privacy
For privacy questions, account-related requests or concerns about information connected with Nexon IPTV reseller services, contact us using the website channels below.